FAQs

At 0ption, we’re more than a marketplace for pre-owned designer fashion—we’re a community of conscious collectors who find luxury in unexpected places. Every authenticated piece in our curated collection is chosen for its designer heritage, quality, and unique character. When you choose 0ption, you join a movement that values the discovery of exceptional pre-owned pieces and the impact of sustainable luxury fashion.

Choosing pre-owned luxury pieces is both an art and a mindful choice. When you extend the life of designer garments, you're discovering unique, authenticated pre-owned designer fashion with history and quality, while making a responsible decision for the planet. Each pre-owned luxury item you select contributes to sustainable luxury fashion by reducing environmental impact and helps you build a distinctive wardrobe that stands the test of time.

Our vision extends beyond extending the lifecycle of designer fashion. We’re setting a new standard in sustainable luxury fashion by advancing the circular fashion economy with authenticated pre-owned designer pieces. Every item in our curated collection showcases craftsmanship. By choosing our exceptional pre-owned luxury items, you're embracing conscious consumption and supporting a future where authentic designer fashion thrives through sustainable practices.

We believe exceptional designer pieces deserve exceptional care throughout their journey. Most of our curated pre-owned designer items find their forever homes, while select pieces partner with charities and specialized recycling programs when they're ready for a new chapter. This approach ensures every item continues to make a positive impact—whether enhancing a wardrobe with authentic designer fashion or through responsible recycling that honors both the craftsmanship and our commitment to sustainable luxury fashion.

0ption is based and operates in Milan, Italy.

We carefully select each pre-owned designer piece through our network of trusted collectors and local suppliers who share our passion for authentic luxury and conscious consumption. Our rigorous curation process ensures that every item meets our high standards for quality, authenticity, and enduring style—making each piece a standout addition to your sustainable luxury wardrobe.

Every pre-owned designer piece undergoes our thorough authentication process before joining our collection. Our expert team inspects each item, reviewing everything from material quality and craftsmanship to specific designer markings and details. This hands-on approach, backed by our deep expertise in luxury fashion, ensures that only genuine, high-quality designer pieces become part of our curated selection for sustainable luxury fashion.

Prices are set based on the brand, the condition of each piece, and current market demand. We work to offer competitive rates on high-quality, pre-loved designer garments, ensuring each item remains accessible to our community of conscious collectors.

Every item is professionally cleaned and sanitised before it’s listed on our platform and delivered to you, ensuring a pristine experience with every pre-owned designer piece.

We offer international shipping to most countries, ensuring our pre-owned designer pieces can reach conscious collectors worldwide. Shipping costs and delivery times vary by destination.

Our standard dispatch time is 1-2 business days. If you need expedited shipping, please contact us on Instagram at @0ption.se or email info@0ption.se before placing your order. We'll do our best to accommodate your request.

We use eco-friendly packaging materials, and our shipping partners are chosen for their commitment to reducing carbon emissions, ensuring a sustainable delivery for your pre-owned designer piece.

Once your order ships, you'll receive an email with a tracking number so you can monitor your pre-owned designer piece's journey every step of the way. Our dedicated client services team is also available at Info@0ption.se should you need any additional information about your delivery.

Yes, we offer returns. For more information on how to return your pre-owned designer piece, please review our detailed return policy.

Each pre-owned designer piece comes with detailed sizing information, including precise measurements and size comparisons, to help you confidently select the perfect fit for your luxury wardrobe. For personalised sizing assistance, our client services team is available at Info@0ption.se

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